summitforgestudios.com

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Introduction

At Summit Forge Studios, we believe in clarity, integrity, and creative excellence. These Terms and Conditions outline the expectations and responsibilities that guide our collaborations. By engaging with our services, you agree to the principles below—designed to protect both your vision and our craft.

1. Scope of Services

Summit Forge Studios provides creative development services including—but not limited to—game system design, IP concepting, branding, prototyping, and visual specification. All deliverables and timelines are defined per project scope and confirmed in writing.

2. Payment & Deliverables

A non-refundable deposit is required to initiate any project.
Final payment is due prior to delivery of final assets.
All pricing reflects the scope, timeline, and value of work as outlined in our Pricing List.
Late payments may result in project delays or suspension.

3. Intellectual Property

Unless otherwise agreed in writing, commissioned work is owned by the client upon full payment.
Summit Forge Studios retains the right to showcase non-confidential work for portfolio and promotional purposes.
Pre-existing IP, templates, or proprietary systems remain the property of Summit Forge Studios unless explicitly transferred.

4. Revisions & Cancellations

Each package includes a defined number of revisions. Additional revisions may incur extra fees.
Cancellations must be submitted in writing. Deposits are non-refundable.
If a project is terminated mid-way, partial deliverables may be withheld until payment is settled.

5. Legal & Liability

Summit Forge Studios is not liable for indirect, incidental, or consequential damages arising from use of deliverables.
All services are provided “as is” without warranty of future commercial success.
These terms are governed by the laws of the State of Wyoming, USA.

6. Dispute Resolution

We aim to resolve all concerns professionally and collaboratively. If a dispute arises, both parties agree to attempt resolution through informal negotiation before pursuing formal legal action.

7. Contact

For questions or concerns regarding these terms, please contact:
📧 help@summitforgestudios.com

Effective as of August 2025

Return and Refund Policy

Introduction

At Summit Forge Studios, every project is custom-built with care, strategy, and creative precision. Because our services are tailored to each client’s vision, we maintain a clear and fair refund policy to protect both your investment and our creative process.

1. Non-Refundable Deposits

All projects require a non-refundable deposit to secure your spot in our production queue and initiate development. This deposit covers early-stage planning, concepting, and resource allocation.

2. Refund Eligibility

Due to the nature of creative services, completed work and digital deliverables are non-refundable. Refunds may be considered only under the following conditions:

No work has been initiated beyond initial consultation.
A written cancellation request is submitted within 48 hours of deposit payment.
Summit Forge Studios is unable to fulfill the agreed scope due to unforeseen internal circumstances.

Refunds are not granted for:

Change of mind after work has begun
Delays caused by client-side feedback or asset delivery
Dissatisfaction with subjective creative direction after approval milestones

3. Revisions vs. Refunds

Each package includes a defined number of revisions. If you're unsatisfied with a deliverable, we encourage using your revision rounds to refine the work. Additional revisions may be available at an hourly or flat rate.

4. Cancellation Policy

Clients may cancel a project at any time by submitting a written request. Work completed up to the cancellation date will be invoiced accordingly. Deposits remain non-refundable.

5. Contact

For questions or refund inquiries, please contact:
📧 help@summitforgestudios.com

Effective as of August 2025

Summit Forge Studios – Payment & Billing Policy

1. General Payment Terms

All projects are billed in U.S. Dollars (USD) and must be paid via approved payment methods (credit card, PayPal, ACH, or bank transfer) as specified on your invoice. Work will not begin until the initial deposit is received.

2. Project Payment Structure

To ensure fairness, transparency, and uninterrupted project flow, Summit Forge Studios uses the following milestone-based payment system for all projects unless otherwise stated in writing:

50% Deposit (Non-Refundable) – Required to reserve your project slot and begin work.
25% Mid-Project Payment – Due when approximately 50% of the project is completed, prior to major revisions.
25% Final Payment – Due before delivery of final files or transfer of intellectual property rights.

Note: No final deliverables, licenses, or usage rights will be released until payment is received in full.

3. Small Orders & Rush Projects

Small Orders $1,000.00 and Under: Payment in full is required upfront.
Rush Orders: Payment in full upfront + applicable rush fees.

4. Late Payment Policy

Invoices are due within 7 calendar days of issue unless otherwise agreed.

Late payments incur a 1.5% monthly interest fee or a $25 flat fee, whichever is greater.
Projects may be paused until the account is brought current.

5. Cancellations & Refunds

All deposits are non-refundable once work begins.
If a project is canceled mid-way through, the client is responsible for payment of all completed work and hours spent up to the date of cancellation.
Digital services and intellectual property deliverables are non-refundable after delivery.

6. Delivery & Ownership

All deliverables are provided in digital format unless otherwise agreed.
Summit Forge Studios retains full ownership of all concepts, designs, and materials until final payment is received.
Upon receipt of full payment, ownership rights are transferred as outlined in the project contract.

7. Payment Methods Accepted

We currently accept:

Credit & Debit Cards (via secure payment processor)
PayPal
ACH Transfer
Bank Wire

8. Dispute Resolution

In the event of a billing dispute, clients must notify Summit Forge Studios in writing within 5 business days of invoice receipt. We aim to resolve all disputes promptly and amicably.